Privacy Policy

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Effective Date: 12th March 2026

 

1. Introduction
TURI Africa Ltd. is committed to protecting the privacy and confidentiality of individuals who visit our website or use our medical services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and health-related information.

By using our website, you agree to the collection and use of information in accordance with this policy.

 

2. Information We Collect

Personal Information
We may collect personal information including:

• Full name

• Phone number

• Email address

• Postal address

• Date of birth

Health Information
If you contact us or request services, we may collect limited medical information such as:

• Health concerns

• Medical history

• Medication details

• Appointment information

Technical Information
When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of access

 

3. How We Use Your Information

We use collected information to:

• Provide medical services and consultations

• Schedule and manage appointments

• Communicate with patients

• Improve website functionality

• Maintain medical records where applicable

• Comply with legal obligations

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4. Confidentiality of Medical Data

Medical information is treated as confidential and is only accessible to authorized healthcare professionals or staff who require it for service delivery.

We take reasonable measures to ensure patient data is protected against unauthorized access or disclosure.

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5. Sharing of Information

We may share information in limited situations:

• With healthcare professionals involved in patient care

• With service providers assisting with website operations

• When required by law

• With your explicit consent

We do not sell or rent personal information.

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6. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect personal and medical information. However, no online transmission or electronic storage is completely secure.

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7. Cookies

Our website may use cookies to improve user experience, analyze site traffic, and enhance functionality. Users can control cookie preferences through their browser settings.

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8. Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion where permitted by law

• Withdraw consent for certain processing activities

Requests can be made through the contact details below.

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

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10. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

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11. Contact Us

If you have questions regarding this policy, please contact:

The Ultimate Recovery Institute Africa Ltd

KMA Centre, Upperhill, Nairobi, Kenya
info@turiafricaltd.org

+254 734186192